5/11/26

The Three Stages of Selling Service Part 1 — Tracey Donels

In this ServiceCon 2026 session, Tracey Donels breaks down the process of turning commercial roofing service work into long-term recurring relationships. Tracey shares practical strategies for moving beyond one-off repair sales and building structured maintenance agreements through disciplined follow-up, stronger communication, and relationship-based selling. This session is ideal for roofing sales leaders and service teams looking to improve consistency, client retention, and recurring revenue growth.

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The Inevitable Exit — Cody Kline

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The Three Stages of Selling Service Part 2 - Tracey Donels